You have A New Customer! Now What?
Congratulations! You’ve been following along in our customer journey, successfully navigated the sales stage and you have a new client.
But now what?
Video seven in our customer journey series looks at how you can use video to continually engage your customer. Watch the last video in our series below. Missed the first videos? Find all posts in the customer journey series here.
You have A New Customer! Now What?
You have a new customer! Now what?
This is not the end. It’s only the beginning. The beginning of your relationship with them. Is it not the objective to have a lifetime customer? So why do so many businesses not have a strategy for retention and advocacy?
Communication after the sale is just as important as everything you have done to turn your prospect into a customer. Continuing to engage is key. Marketers alike agree that an engaged customer is a loyal customer. In fact, an engaged customer is 5 times more likely to remain loyal and advocate for you.
Continuing to engage your customer with valuable, shareable content is an important element to continue and strengthen the relationship.
Missed a post? Find all published blogs in our Customer Journey series here.
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